GENERAL

Do I need an account to place an order?

Yes. You do require an account to place an order. However, you do have full control over email preferences and the contact you receive from Onati.

How do I close my account and unsubscribe my email address?

Please contact Customer Services directly should you wish to deactivate your account.

Can I request further details of what data you hold for me?

Yes. Please put your request in writing to info@rakhidesign.com.

PERSONAL

How do I change my password?

Please log into your account and go to the “Account”  option in the main Menu. You can then change this to something more memorable. If you are still having problems, please contact Customer Services directly.

How do I update my personal details and email preferences?

Please log into your account and go to the “profile”  tab. You can then change these to your current details. If you are still having problems, please contact Customer Services directly.